Terms & Conditions

Last updated: July 9, 2026

These Terms & Conditions (“Terms”) govern your use of Oracle Palm (the “Service”), operated by S I N S Consulting LTD (“we”, “us”, “our”), trading as Oracle Palm. By accessing the Service or purchasing a reading you agree to these Terms and are contracting with S I N S Consulting LTD.

1. The service

Oracle Palm provides personalized palm readings generated from a photograph of your hand that you upload. Readings are delivered by email as a formatted report. Readings are provided for entertainment and personal reflection and are not a substitute for professional medical, legal, financial, or psychological advice.

2. Eligibility and account information

You must be of legal age in your jurisdiction to purchase a reading. You agree to provide accurate contact information and to keep it up to date so we can deliver your reading.

3. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• use the Service for any unlawful, fraudulent, or abusive purpose;
• upload content you do not have the right to submit, or content that infringes any third party's rights;
• upload malware, probe or scan the Service, scrape it, or attempt to circumvent security or rate limits;
• resell, redistribute, or commercially exploit the Service or the readings produced by it;
• reverse engineer or attempt to derive the source code of the Service.

4. Intellectual property

The Service, including its software, design, branding, and content, is owned by S I N S Consulting LTD and protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service and the reading delivered to you for your personal, non-commercial purposes.

5. User content

You retain ownership of the palm photograph you upload. You grant us a limited licence to host and process it solely to generate and deliver your reading and to operate the Service.

6. AI-generated content

Readings are produced with the assistance of generative AI. Outputs may be inaccurate, incomplete, or unsuitable for a given purpose. You are responsible for how you use the outputs. The Service is not intended for use as regulated professional advice.

7. Payment, billing, cancellation and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment terms, billing, taxes, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Our refund window and process are described in our Refund Policy.

8. Service level

We work to keep the Service available but do not guarantee that it will be uninterrupted, timely, or error-free. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Suspension and termination

We may suspend or terminate access to the Service for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations.

10. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including fraud, death, or personal injury caused by our negligence.

11. Indemnity

You agree to indemnify us against claims arising from your uploaded content, your unlawful use of the Service, or your breach of these Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local consumer law provides otherwise.

13. Changes

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above.

14. Contact

S I N S Consulting LTD — support@myoraclepalm.com.